India Consumer Forum for online consumer complaints - Part 20

Regarding poor services from Shiprocket, handled by XpressBees

I am writing to file a formal complaint regarding a shipment booked via Shiprocket and handled by XpressBees. The parcel contains a fragile and expensive computer monitor, picked up on 11th June 2025. The promised delivery date was 15th June, later changed to 19th, and finally 26th June. However, no delivery attempt was made on …

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Regarding wrong bank Withdrawal on Gaming App “Bolly Game”

I deposited ?100 in a mobile gaming application called “Bolly Game” and earned ?300 profit. When I attempted to withdraw the profit, I mistakenly entered an incorrect bank account number in the app. I was not aware of this mistake and the platform shows the withdrawal as “successful.” Later, I contacted the customer care team …

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Regarding unfulfilled services by Travel Agency

I am filing this formal complaint against De Feliz Vacation Travel Agency regarding deceptive marketing practices, failure to provide promised services, and lack of customer support. On 22nd December 2024, I was induced into purchasing a membership based on misleading verbal and written assurances of premium travel services and responsive customer support. These claims have …

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Regarding order placed with bradly gadgets

I paid Rs. 1111.2 to a site – bradly gadgets,  and upon delivery was charged again with Rs. 599/-, which was not supposed to happen. The website is scamming people online and taking money, and delivering the wrong items. There are so many ads on instagram and I was also enticed by it, they were …

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Regarding amount paid to salon franchise for Glam Studios

Paid fees for salon franchise but not responding from 1 year.  Value: 5,90000/- I have paid franchise fee to GLAM STUIDOS of rs 5.90 lakhs after fee months they blocked my number and not responding to emails regarding franchise. Krishn Hyderabad 500076, Telangana Email: yxxxxxxxxxd@gmail.com

Indigo refuses refund for cancelling tickets during Indo-pak conflict

I am filing this grievance to seek your kind intervention in securing a full refund of ?15,270 from IndiGo Airlines for a flight I was forced to cancel due to ongoing security threats in Jammu and Kashmir. I had booked a family trip to Jammu Tawi that included: A flight from Kolkata to Delhi A …

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Regarding Interest Rates on a Home Loan from L&T Finance

A Cautionary Tale About L&T Finance — My Experience with Unrelenting Interest Rates on a Home Loan I feel compelled to share my deeply disappointing experience with L&T Finance in the hope that others can make better-informed decisions when selecting a home loan provider. On 28-Feb-2022, I availed a housing loan from L&T Finance under …

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