PAN card not delivered by Velex couriers

My pan card has been dispatched by velex logistics Pvt lmt  shipped on 08 aug status showing shipment arrived on destination 12 aug. But I did not receive any parcel. No action is taken my the courir agency. Worst service please take any action.  AWB no is 23312189523

With regard

Ludhiana 141010, Punjab


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