I purchased a ring last month online from caratlane. It was paid by credit card and digital gold. The ring’s description and actual one was not the same, hence I travelled to their store and returned the ring in person. I was provided the receipt of return acceptance. Caratlane has refunded the credit card payment but hasn’t refunded my digital gold, worth around 6k. All reminders are falling on deaf ears, please help.
Raigarh(MH) 410210, Maharashtra