Refund of amount 794.85 from Zomato food delivery app

I have ordered few food food items from Zomato food delivery app on 13 march 2020. After ordering i cancelled it within few minutes due to some unavoidable reasons. At the time of cancellation restaurant told us that amount will be refunded by Zomato. When i tried to contact Zomato they are refusing to refund. I have done may chats with there executives. I have sent may mails to order@zomato[dot]com but no reply in return. please help

Order amount was of 794.85
Order no.- 1629957521
Payment Method- Netbanking

PRITI KUMARI
DHANORI ROAD, PUNE 411015, Maharashtra
Email: pxxxxxxxxxxx9@gmail.com



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