Refund pending from MakeMyTrip post cancellation – India Consumer Forum

Refund pending from MakeMyTrip post cancellation

I have booked flight tickets on 19th Feb 2020; which I cancelled on 7th Feb 2020 due to Coronavirus issue and airline and MakeMyTrip promised full refund for that.
After cancellation I waited for refund for 1 month and contacted MakeMyTrip, when they said that they will resolve issue in 48 hours
However even today 29th March 2020, I haven’t received my refund. When I try to call them they give excuses and avoid talking to me.
I have paid my money to MakeMyTrip, so they should give my money back.

Amit Palankar
Bengaluru 560067, Karnataka

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