We had taken a 5 years membership for holidays package. They have no resorts availability as per promise and have not been responsive to our customer care calls. They said they will charge for utility when we book a room through them in any of their partner resorts. However, when we check online, we find cheaper prices in travel websites. They have falsely promised that they are giving free stay compliment and only utility will be charged in the range of 799 to 2499Rs. but they have not kept up their promise. Their customer care is not replying or getting back. The manager who promised is not available. We need full refund and compensation – we paid approx 55000 for this membership.
Chennai 600093, Tamil Nadu