On 16th March 2020, I was looking for renewal of my car insurance online. I have searched online motor insurance renewal websites. I found a reasonable insurance quote on a website www.gibl.in (Greenlife Insurance Broking Pvt Ltd), but when I started to buy insurance on this website payment from my credit card got deducted (Rs. 18877) and issuance of policy got failed. Then I contacted to customer care number and email given on this website. They promised to refund my amount in 7 working days. But it’s more than 5 months I am still waiting for my refund. I have written continuous mails to them and contacted multiple times on phone, always they were siting reason for delay in refund is due to national lockdown (Corona pandemic) but now they have stopped responding it.
Please help me to get my refund and Blacklist this website to stop further such frauds.
Ansari Nagar, New Delhi 110029