Amazon | India Consumer Forum - Part 2

Tag: Amazon

Amazon Denied Access to My Account and Refused Support

I am a genuine customer of Amazon India. I have been using the platform regularly and have an active account registered with the following credentials: Recently, I received a suspicious email regarding account verification, and upon contacting Amazon, my account was denied access without a clear explanation. I followed up multiple times via email and …

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Regarding withdrawal from Amazon task mall

Sucessful withdrawal from Amazon task mall. Value: Amazon task mall I just wonder what is happening to the Amazon task mall? I couldn’t make any withdrawal. I did research and found until I came across a legal forensic team could help victims to recoup assets and I reached out to them and they helped recoup my …

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Amazon delivery agent not delivering at home location

Amazon delivery agent refused to come at the delivery location. Value: 592 I ordered a product with delivery charges but unfortunately delivery agent refused to come at the location and he told me to come at about 2 kms distance to receive the parcel. After 2 days, I ordered another parcel but unfortunately same thing happened …

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Amazon delivers power bank instead of Redmi Note 13 pro

This is to inform you that I had ordered a Redmi note 13 pro 5g worth Rs 19937 on 14/11/2024 which was  delivered on 18/11/2024 but to my surprise on opening the package i found i had been delivered  a power bank  of worth Rs 2000 instead of mobile which I ordered. I had complained …

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Amazon refuse return pick and deny refund amount

I ordered Vinod Roma Stainless Steel Saucepot from amazon. It came under 10 days return policy. When i tried to return, nobody came to pickup. I raised pickup 4 times after each cancelation i had to call amazon customer care and they keep telling me it will get picked up next day. After 2 weeks …

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Claim refund from Amazon for non-returnable products

Many of the products sold by Amazon are returnable within a specific time period. Most of the electronic products come with 7 days service centre replacement. This would mean that customer needs to take the defective product to the service centre for replacement. However, there are some products which are non-returnable(e.g.  grocery under Fresh products, …

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Refund not received from Amazon for undeliverable order

Amazon Refund, Value: 7150 I ordered sony headphone from Amazon on 19th june, it was supposed to deliver by 20th but due to the wrong pincode it’s says it’s undeliverable for 3 days and on 23rd the refund is initiated and I waited for 5 days still not came,they told me to wait until 3rd …

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