Amazon | India Consumer Forum - Part 27

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Amazon not refunding money for the order lost by them

I had ordered an Mobile Phone – Redmi Note 4, 64gb and 4gb RAM, Gold colour on 24 september 2017. The Total Amount of Rs 9,499 was already been paid by card during the time of conforming order as the option of Cash On Delivery option was not available during the time of purchase. I …

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False delivery information by Amazon

I had ordered a One plus 5 mobile on 24th sep to avail the guarenteed delivery mentioned on 26th sep. At 5pm on 26th Sep I chatted with the representatives if I am getting my product that day? He/she replied to wit till 9pm and i will definitely get my product (Being it an office …

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Amazon unable to fulfill order under prime service

I ordered Motorola G5 plus from amazon India via Amazon prime service which ensures that order will be fulfilled in given time. First thing amazon has delayed order by 2 days. I tried contacting amazon support more than 5 times and each time they keep ensuring me that order is out for delivery and will …

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Problem with new Infocus Epic 1 from Amazon

I had purchased Infocus Epic 1 phone through Amazon.in on 11/08/2017. The product was delivered on 16/08/2017. I felt problem regarding charging the phone. And as the product was in 10 days replacement warranty of Amazon.in. so, i called them. They said for problem I had first go to Infocus company service center and tell …

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Amazon order not received even after 5 days

I have ordered for Moto G5 plus 32 GB fine gold mobile on 21st September with delivery on 22 and September but I haven’t received yet. When I called up Amazon customer care on 22nd evening they said that it will get delivered till 8.00pm but not received. They sent a confirmation mail as well …

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Defective new phone from Amazon vendor

I order mobile Lenovo vibe p1 turbo but the product I received from amazon is defective a new product is hanging continually, screen becoming blank and mobile battery leaking continuously. so I write complaint mail to amazon one of customer service excutive assured me to he will refund all money back attached mail for your …

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Amazon delivery delay under prime membership

I have ordered for laptop from Amazon on 22/09/17 via order no 403-5004318-3101137 at time of booking was informed it Will be delivered on 23/09/2017 by 8 pm as I have prime membership with them i kept on waiting whole day but the product was not delivered and for a sms from Amazon stating the …

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