I am filing this grievance to seek your kind intervention in securing a full refund of ?15,270 from IndiGo Airlines for a flight I was forced to cancel due to ongoing security threats in Jammu and Kashmir. I had booked a family trip to Jammu Tawi that included: A flight from Kolkata to Delhi A …
Tag: Indigo Airlines
Complaint regarding unfair cancellation charges by IndiGo Airlines
I am writing to file a formal complaint against IndiGo Airlines for an unjust and unexplained deduction of ?35,000 from a flight booking refund, despite cancelling well in advance due to a serious national security concern. I had booked flight tickets to Srinagar in January 2025, with a total payment of ?43,000, intending to take …
Complaint regarding excess baggage charge by Indigo Airlines
I booked my indigo flight from Indore to Delhi and pre-booked excess baggage for 6000/- Rs from Indigo’s website. Because I had to reschedule my flight from 9/3/2023 to 9/2/2023 due to personal reasons. I rescheduled my flight under same PNR. My flight was booked via EaseMyTrip.com. When I reached airport, I was told 6000 …
Complaint regarding Check in Baggage lost in Indigo
Checkin Baggage lost in Indigo. Value: 50000 to 60000 I took a flight from Pune to Jaipur on 17th Jan 24. When I arrived Jaipur I didnt get my bag which I checked in at departure. I was asked t fill a bag lost form at the airport and was told that they will get …
Airline cancelled the flight refund not processed by Happyeasygo
I booked an Indigo flight from PNQ-KUL on Happy Easy Go (HEG). Within a week the airline cancelled the flight and processed my refund instantly. It has been over * month that this happened but HEG has not processed my refund saying it’s pending from the airline. Airline is saying the refund has been processed. …
Complaint regarding Indigo refund due from Easemytrip
I’ve taken tickets through the agency for 10 February 2022 but I was not able to make the trip due to testing covid positive at the airport. The tickets were also taken for my wife and child as well however they were tested negative and took the flight. So Indigo Airlines cancelled my ticket and …
Complaint regarding Baggage lost by Indigo
I had taken an Indigo Flight from Bengaluru to Delhi on 31st Oct (arrival on 1st Nov). They made us wait in the flight from more than 1.5 hours before take-off saying that the baggage hasn’t been loaded onto the flight. Then They took off without loading the full baggage and didn’t inform us about …
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