online shopping | India Consumer Forum - Part 229

Tag: online shopping

Refund not received for cancelled order

Sir, i buy a product online from lybrte+e com for rs 49/rs  for my son as a offer price, but payment was successfully, after payment received they themself they did cancelled the order why they cancilled the order, at my knowledge i did not push any cancellations button, while i asked  them on phone, that …

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Regarding misguidance by Flipkart

I, bought a product (Samsung Galaxy J6) during the exchange offer provided by Flipkart.com (see attached). They sent my parcel through EKART services. A delivery boy from EKART came to me on 8th February and he denied to accept my old handset (which was okay based on the Flipkart exchange policy) and delivery. At the …

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Product sold at higher price on Amazon with promise of money back

I bought a Product from Amazon on 24 Jan´19. While ordering it from Amazon i was facing a technical difficulty of not able to place order. So i called Amazon´s customer care and while on call, the executive asked me to buy from other vendor and once the product is delivered, she will give back …

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Fake Sandisk SD card from Amazon

I have received a fake sd card from amazon. That Sd card stopped working in two days. I hage reported it to Sandisk. They told me that the product is fake. I have reported the same thing with the all the proofs and attachments to amazon. They ate delaying it and could not give the …

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Amazon cancels order without my consent

Thinking of a consumer right, any ecommerce website should not cancel or modify the already placed and confirmed orders. I faced a situation where during some sale ordered a product Inalsa vacuum cleaner at really cheaper price 774 at amazon on Jan 22nd seller being cloudtail india pvt limited. And it was a prepaid order. …

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Empty parcel received against online shopping

I had placed an order on 19th January 2019 and I when I received the parcel there was nothing inside of it.  Since then I’ve been trying to reach your customer complaints platform and get the refund of the same but I’ve got no response yet. This is an extreme form of harassment. Your team …

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Myntra not supporting return of products

I bought some product from myntra and didnt liked so i placed return.its been 10 days , no one came for pickup then i called myntra, they are asking me to courier my product but in their return policies, they have mentioned easy 30 day return. Now, they are telling to courier it by myself …

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