Wrong roaming plan activated by Airtel – Rs.3,999/- | India Consumer Forum

Wrong roaming plan activated by Airtel – Rs.3,999/-

Wrong roaming plan activated by Airtel – Rs.3,999/- :  Mr. Satish of Vijayawada, Andhra Pradesh had wanted to activate roaming package for USA for his employer’s son and he was asked to do a recharge of Rs.3,999/- by Airtel. However, Airtel activated UAE roaming pack instead of USA. Mr. Satish spoke to Airtel and also wrote to them but to no avail. He posted his complaint with ICF on 18-05-2017 and the matter was taken up with Airtel. The customer finally got credit for the said wrong deduction in his mobile number.



Satish, Vijayawada, Andhra Pradesh

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