Refund from Indiaplaza – Rs.1,999/-
Mr. Sundaresan pillai of Kariavattom P.O, trivandrum-695581, Kerala (Email: pillaicampus(at)gmail.com) ordered for a Bluetooth hands free, as per their description in the web site of INDIAPLAZA.. But the item they sent was a different item. When Mr. Pillai informed them about the wrong item, he was asked to send the item back and they would replace with right item. But they send the same item back in a new packing! When Mr. Pillai contacted Indiaplaza again he was told that they did not have the product and they refund the money. The product was therefore returned and he has been contacting indiaplaza since 14-12-2012 for refund. Mr. Pillai posted his complaint with ICF on 09-01-2013 and finaly got the issue resolved.