Refund from Pharmeasy – Rs.1632/- : Mr. Osuri DP of Narsapur-534275 Andhra Pradesh had placed an order for Pylobis Tablets with pharmeasy.in by using App PharmEasy vide order M18890994 on 5th May2020 by paying Rs1632/-to them. It was due to be delivered on or before 16-05-2020. However, it was not delivered by 16/5 and the delivery was postponed to 24-05-2020 . Customer wanted to cancel the order and get refund. He posted his complaint with ICF on 16-05-2020 and the matter was taken up with Pharmeasy. After further guidance to the customer, Mr. Osuri got his refund by 25/5.
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Solved Complaints
Refund from Air India Express – AED.4,290.91: Balaraman Karuvachal (balram_alhayat[at]yahoo.com) of Calicut, Kerala had cancelled two online air ticket bookings on 27-06-2013 as changing of route/sector facility not permitted by Air India Express. However, he did not get refund even after 45 days. He posted his complaint with ICF on 21-08-2013 and got his refund back on or about 26-08-2013.Calicut, Vadakara, Kerala - 21.08.2013
Complaint against BlazeFlash couriers for delivering consignment at wrong address: Ms. Asha Kumari of Delhi had couriered a packet containing admission document (for National Institute of Construction Management and Research (NICMAR) 25/1 Balewadi, N.I.A. post office, Pune 411045, India) and DD for Rs.25,000 through BlazeFlash couriers on 08-08-2009. The courier packet was delivered at a wrong address by BlazeFlash courier. Inspite of Ms. Asha Kumari’s requests over phone to various person… Read moreAsha Kumari, Delhi -10.09.2009
Refund from Carenaukri – Rs.2714: Mr. Eram Rizvi of Kondhwa, Pune-48, Maharashtra received a call from careNaukri representative with an offer of paid service for job calls from companies. Mr. Rizvi registered and paid Rs2714 but after registration they again asked to pay about 7000 to register for two more module that will help him get the direct call from company HR. Mr. Rizvi refused and asked to cancel registration and refund money. Though they agreed for refund they did not refund t… Read moreKondhwa, Pune-48, Maharashtra
IFB washing machine repairs – Rs.27,350/-: Mr. T Kumarasamy of Chennai purchased a IFB Senorita Aqua washing machine from vasanth & co velacherry. On 16.11.2015 he registered a complaint with IFB service center since the washing machine was not working. A technician from from IFB came on 20.11.2015 and told the panel found faulty and it will be replaced by 23.11.2015 by IFB company since it is under warranty period. However, IFB closed the complaint without resolving the same and never attende… Read moreMr. T. Kumarasamy, Chennai
Refund from Paytm: Mr. Shekhar Pomendkar, Ghatkopar west, Mumbai 400086, Maharashtra [shaky1029[at]yahoo.co.in] ordered Ambrane p-1000 portable charger powerbank on 3rd july 2014. He did not receive the item even after a week. The courier service kept on saying it will get delivered but after 2 weeks they said the shipment has been lost from their side n said to contact paytm. There was no response from Paytm to the customer’s emails. He therefore asked for the refund but there is no response. M… Read moreMr. Shekhar Pomendkar, Mumbai, Maharashtra
Refund from Lenovo – Rs.16,990/-: Aditi Rindani of Vadodara, Gujarat (aditi.rindani[@]gmail.com) bought a Lenovo p780 phone in January. The phone randomly started throwing tantrums, network connectivity was lost and on one fine morning, it just stopped working, The device was submitted to the service center but she did not get delivery of the same after service. She submitted her complaint at ICF on 25-11-2014 and the matter was taken up with Lenovo. The customer finally got refund for the set… Read moreAditi Rindani, Vadodara, Gujarat
Refund from Croma: Rohit Gupta of Delhi (rht.gupta13[at]gmail.com) purchased a Camera from Croma retail Online vide Order no SLE002EC0000045. He received the product in a pathetic condition with open seal. It was opened by someone before dispatching. He asked croma to return & refund and after 5 days of continuous calling the Customer Support, the reverse pick up was. As Mr. Gupta already purchased the same product from a different website, he asked for refund. Croma was not willing to refund t… Read moreDelhi - 08.11.2013
Refund from Patanjali – Rs.1018/-: Ms. Disha of Indore 452003, Madhya Pradesh did not receive refund after she cancelled her order on Patanjali mobile application. The order ID was 7678163797. However, she did not get refund even after 5 days. Ms. Disha posted her complaint with ICF on 13/5. ICF guided her in the matter and she got her refund on 19/5.Indore 452003, Madhya Pradesh
Refund from 1mg – Rs.2,599/- : Mr. Mohammed Ummer of Bengaluru, Karnataka had ordered Dr Gene FS10E Accusure Pulse Oximeter in 1mg app. The product got delivered on 10.07.2020, but when opened it was found that the machine inside a local product. The customer emailed complaint to 1mg customer service but did not get any remedy. He posted his complaint with ICF on 18-07-2020 and the matter was taken up with them. After follow-ups, customer got his refund on 03-08-2020.Bengaluru, Karnataka
Refund of flight booking amount from Travolook – Rs.4959/-: Mr, Robert Antony of Chennai 600024, Tamil Nadu booked Indigo airlines ticket on 5th April 2021 in Travolook website and got a message that booking is in progress and will be confirmed within 30 min. However, he received an email stating booking is cancelled due to fare expiry. Since the customer did not receive refund he posted his complaint with ICF on 6/4/21 and the matter was taken up with Travolook. Mr. Antony received refund by … Read moreChennai 600024, Tamil Nadu
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