Complaint against MakeMyTrip for delaying the refund of amount wrongfully charged on customer’s credit card – Rs.17,140/-:
On 16-06-2009 Mr. Nitin Sawant of Mumbai tried to book a ticket on Mumbai-Riyadh-Mumbai sector on makemytrip.com for 18th travel date. However, the site did not take the booking due to problems with the credit card. Subsequently MakeMyTrip offered to book the ticket offline and Mr. Nitin accepted and paid in cash. On returning from his trip he found that the credit card h…
Nitin Sawant, Mumbai - 12.08.2009
Replacement of Micromax Aisha A52 – Rs.5,441/-:
Tushar Kanti Ghosh of South Biresh Pally, Madhyamgram, Kolkata – 700129, West Bengal (Email: anirban.ninja(at)gmail.com) had bought one ‘Micromax Aisha A52? smartphone from ‘The MobileStore’ at Madhyamgram, Kolkata-700129 on 23rd July. But to his great dismay he found that the set is having many problems which made it almost unusable. The problems which I have faced are frequent call drops, contacts missing, very low battery life and the…
Refund delayed by MakeMyTrip – Rs.34,752/-:
Mr. Shraddha Raikar of Mumbai had booked ticket from Mumbai to Chicago through MakeMyTrip.com on 09-06-2009 through his credit card. Due to some technical problem the ticket booking was not successful and finally Mr. Raikar opted for cancellation and refund. MakeMyTrip had been delaying the refund for more than three weeks and Mr. Raikar posted a complaint in the Forum. We took up the matter with MakeMyTrip and could obtain the refund for Mr. Raikar…
Makemytrip.com - 08.07.2009
Complaint against Hindustan Lever Pureit.
Mr. Rupendrasinh Parmar of Narmada, Gujarat (Email: kaalirupen(at)yahoo.co.in) had lodged a complaint on 01-03-2010 regarding servicing of his defective Pureit. ICF had submitted the complaint to Hindustan Lever and the same was resolved on 02-03-2010.
Refund from Shopclues – Rs.1,328/-: Ms. Ankita Jadoun, Jaipur 302020, Rajasthan had purchased a mobile from shop clues model Nokia 5233 but received wrong product with all accessiories damaged, charger was not connecting to phone. She complained several times to shop clues but they refused support. The customer posted her complaint at ICF on 31-03-2017 and the matter was taken up with Shopclues. Ms. Ankita finally got her refund by 19-04-2017.
Ankita Jadoun, Jaipur 302020, Rajasthan
Refund from Asia Steel – Rs.5,000/-: Mr. Navin Prasath of Ullagaram, Chennai 600091, Tamil Nadu had ordered for an antique oval sofa plus other items by paying a sum of Rs.5,000/- in advance on 04-11-2017. Even after three months he did not get delivery of the products. Mr. Navin Prasath posted his complaint with ICF on 08-02-2018 and the matter was taken up with the dealer, following which the customer got refund on 13-02-2018.
Ullagaram, Chennai 600091, Tamilnadu
Product not delivered by Housefull Internatinal:
Ms. Jolsna Rajan, Prashanthnagar, Bangalore 560079, Karnataka (jolsnarajan[at]gmail.com) placed an order for a Shoe Rack on the 14th of March 2013. The delivery time was 29th of March. It was then pushed to April 9th and thereafter she got now i get a message saying the product was delivered even though she had not received. There was no response / action from the customer care. She posted her complaint with ICF on 25-04-2013 and finally got h…
Housefull International - 29-04-2013Bangalore
Refund from IndiaTimes shopping – Rs.8,590/- : Mr. Nilay Nandy Majumdar ordered one Microsoft Lumia 535 from Indiatimes Shopping on 01-01-2015 vide order No.3004091356 at Indiatimes by paying full amount of Rs.8590/-. At the time of order expected date of delivery was 7th Jan 2015 but after confirmation of my order the delivery date changed to 19th Jan 2015. But even after two weeks he did not receive the product. He wanted to cancel the order get refund but the customer care were not supportive…
Nilay Nandy Majumdar, North 24 Parganas, West Bengal
Refund from Across Traveller – Rs.10,000/- – Mr. Kodakandla S Sai of Amalapuram, Andhra Pradesh had paid advance to Across Traveller in September 2016 for Kerala Holiday Package but he neither got booking details nor refund. He posted his complaint with ICF on 03-12-2016 and the matter was taken up with the party. Mr. Sai finally got his money back on 04-01-2017.
Kodakandla S Sai, Amalapuram, Andhra Pradesh
Replacement of phone by Micromax – Rs.9,600/-: by Mrs. Sunita Sharma of Kota -324005, Rajasthan bought Micromax A108 mobile on August 13th 2014 from authorised dealer. After 3 months touch started creating trouble. Micromax service center detected hardware issue and said replacement needs to be made. Even after 40 days the device was not repaired. She posted her complaint with ICF on 29-12-2014 and the matter was taken up with Micromax. Micromax kindly agreed to replace it with a new device a…
Sunita Sharma, Kota. Rajasthan