Cable operator not responding to complaints

I reside at bhandup west and my cable operator is shree sai Enterprise as we have given the call regarding that my set top box is faulty and we re unable to see the channels nd also have the current in that set top box but whenever we call the operator the always said they are sending the person to check now from last 3 days same problem is happing and same ans we are getting from our operator . we already paid the amount till oct 2017 .

Shraddha Sawant
Bhandup west, Mumbai 400078, Maharashtra

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