Complaint against online shopping portal bluelady

I have online ordered  Designer Gown 04 Nos. from the E-commerce website bluelady.in on COD payment on dtd.24/12/2018 . I have received COD parcel and paid cash  Rs.2695/- to Delhivery courier person.
I have opened the parcel and found small pieces of torn clothes instead of new designer Gown 04 Nos.  This is 100% Fraud company website: www.bluelady.in    I have tried  to contact  by phone and Email to Bluelady.in but there is no any reply.  The Shipper’s address mentioned on parcel is 75, Ayodhya, Gujarat is 100%  fake address. There is no any city named  ’75 Ayodhya’ in Gujarat state.
Delhivery courier may also involved in this Scam of fraud with the E-commerce company  bluelady
 
I have complained to Delhivery Courier but the courier company  is not keen provide the Shipper’s  TRUE ADDRESS to me.
I have registered my complaint to  NATIONAL CONSUMER HELPLINE (NCH). I have searched on Google site  regarding this company and noted that there are so many consumers have been cheated by dispatching small pieces of torn clothes instead of new ladies garment.
I request you to take urgent action on this fraud company to avoid many more victims of this fradulent scam
Mr. Hiren Ruparel,
Mahuva – 364290, Gujarat
Email: hxxxxxxxxxxxxxxl@gmail.com


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