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Complaint regarding misselling of Hathway connection

I had taken a new hathway broadband connection on 16-Sep-2018. I was looking for 2-3 months of plan. One of the hathway sales executive came to my residence and sold the one month plan by saying of 2 months plan and accordingly I paid Rs. 1530/- online. After one month my internet connection got de-activated then I reported the issue in hathway office. There I came to know that my plan was of 1 month not for 2 months. Now sales executive is also changing his words. He is denning what did he said earlier. There was no evidence or written proof given by company or sales executive. I have only payment receipt. On that basis when I raised my concern then they are saying that there are no 2 months plan within that amount. I am feeling like cheated by company.

please look into the issue and do the needful.

Anupam Sinha
Hyderabad 500016, Telangana
Email: kxxxxxxxxxxxxa@gmail.com



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