Complaint regarding order with Ali Express portal

Regarding placing of order on Aliexpress website. Product is of value 33.25 us dollars. As i have ordered this product on the above website 4 months ago. I still haven’t received my order yet. When inquired, they sent me a photo saying the product has already been delivered. When i inquired about this at my Regional post office, they said the product has been returned to hong kong. I want my money back as i see no chance of receiving the product back. Kindly do what’s necessary Order no: 92098813879686
Thank you.

Nithin Jeothish
Manacaud, Trivandrum 695009, Kerala

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