Complaint regarding refund from Airtel

I made an online payment for a new Airtel Broadband connection, something went wrong and the request could not be processed. I called the customer care and they asked me to raise another similar request, and the amount I paid for the first time (RS. 1000) will be refunded.

After the second request was successful, the initial advance payment of Rs.1000 was not refunded, even though I wrote an email to the Airtel team. The Bank statement with the transaction of Rs.1000 to Airtel is attached herewith.

Manish Gupta
B-14, Blue Line, CHS, Viman Nagar, Pune 411014, Maharashtra
Email: mgmani[ / 15/08/2015 / 4:40 pm

1 comment for “Complaint regarding refund from Airtel

  1. Veronica Robinson
    10/09/2015 at 1:55 pm

    On 9 sep,15 I told to retailer aftr seeing in airtel chart to activate my net pack of Rs 299 but I didn’t received behalf on this I gt 3000 mins. I called to customer care service and told them to pay bck my money bcz dis is not my fault neither retailers fault…what was mentioned in the chart I did it. Kindly plz pay bck my money. Thanks

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