Complaint regarding refund from Xiaomi site

I have ordered toady of Red mi 5A (Rs.5999) And i have maid payment through Tez app Which is built in xiaomi payment option in site. Payment Upi Trasaction id is :: 80xxxxxxxx8… From bank and Tez App too. Google Tez App.

Even Xiaomi Site asking for payment and my order canceled by site.and also said that we couldnot refund your money back..whenever iahave called to Tez app call centre too ,they also confirmed that money transfer in xiaomi account successfully.

so how can i get my refund back.

Hiteshkumar Nimavat
Rajkot 360004, Gujarat

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