Complaint regarding return of product to Myntra

I ordered the roadster blue skinny fit jeans worth rs.576.97 from on 8th may,2016. My order no. was 117880964. it reached to me on 11th may, 2016.

It had the fitting issues below the knee and also the button of jeans was broken. It had 30 days return policy. So I did the procedure of returning this jeans on 12th may, 2016. The return no. Is 13765248. The man from mytra came on 13th may, 2016 and told that you have to mail the photos of the jeans to this mail ID (support[@] and then return order will be generated again. So I sent the photo of the jeans on 13th may, 2016. In reply the sent me the mail that one of the myntra team member will contact you in 24 hours. But still no one has contacted me. I read the customers reviews on returning the products which are not gud. So I am afraid that after long time they will deny to take back the jeans. After 30 days they would surely deny. So please help me.

Dimple Valia
Paldi, Ahmedabad 380007, Gujarat
Email: / 15/05/2016 / 1:13 pm

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