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Not getting incoming calls on Idea Cellular

I m using idea Cellular network. I m not geting incoming calls and this happen 2 times without intimations they have stoped my incoming calls. I called them around 20 Times they say your issue will get resolve in two hours but this not happened. How can incoming calls get off due to there mistake
Due to this problem I m facing problems in my business.

Pratik Jaju
Anand nagar, Nashik 422101, Maharashtra
Email: pxxxxxxxxxxx1@gmail.com

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