I would like to bring to your notice the issues that I am currently undergoing with Make My Trip. I booked a round trip from London to Chennai on October 17th and I took the onward journey as per the itinerary and had to cancel my return trip due to some unavoidable situation. I did the cancellation on 27th December 2015 in their website and received a confirmation on my refund amount of Rs.34328 to be credited I the next 5 days. Its been almost 3 months I haven’t received my refund amount and fed up calling customer care executives who keep repeating the same ‘wait for 48 hrs’ which has taken away my health due to stress.
BanuPrakash Rao Devarajan
Villivakkam, Chennai 600049, Tamil Nadu
126.96.36.199 / 08/02/2016 / 7:57 pm