ICF | India Consumer Forum

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Beware of online fraud and scams causing financial loss

Fraudsters use various dubious methods to lure and trick you leading to financial loss.  General awareness and right procedures can help prevent occurrences of such financial losses. What are the common frauds : Digital Arrest: Fraudsters impersonate government officials or cops and threaten arrest on video calls. They will demand money to release you. Investment …

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Share investment complaints not treated as consumer disputes

NATIONAL CONSUMER DISPUTES REDRESSAL COMMISSION, NEW DELHI REVISION PETITION NO. 3286 OF 2016 Order Dt.29-04-2022 Case of the Complainant/Petitioner is that he purchased equity shares of two companies by making payment of Rs.13,700/- and Rs.49,400/- respectively. The Opposite Party delivered short shares leaving a refundable amount to the Complainant. The Opposite Party also did not …

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Beware of fake, fraud lucrative job offers and avoid losing money

Incidents of fake job offers, fraudulent job offers, misleading job opportunities have risen enormously. These are carried out through online services using websites, fake emails or through SMSs. The end result for those who opt for such fake offers is loss of money. So, how to avoid such situations. Do not respond to or click …

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Claim refund from Amazon for non-returnable products

Many of the products sold by Amazon are returnable within a specific time period. Most of the electronic products come with 7 days service centre replacement. This would mean that customer needs to take the defective product to the service centre for replacement. However, there are some products which are non-returnable(e.g.  grocery under Fresh products, …

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Consumer Court Orders SBI to quash unauthorised transaction

The Dakshina Kannada District Consumer Disputes Redressal Commission in Mangaluru has ordered the State Bank of India (SBI) to quash the credit card transaction and penalty of a customer, saying the bank failed to respond to his complaint of cyber fraud on time. On August 28, the Dakshina Kannada District Consumer Disputes Redressal Commission in …

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How to identify whether your BSNL SIM is 4G enabled

BSNL is in the process of rolling out 4G network and services gradually across the country. It will also roll out 4G and 5G compatible OTA and universal SIM platform which will enable subscribers to choose their mobile numbers as well as replace SIMs without geographical restrictions. Presently, BSNL 4G services are available in Punjab, …

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Beware of extortion scam calls, emails and demand for money

Extortion e-mails are a type of scam, where cyber-criminals send threatening messages to individuals or organisations demanding payment in exchange for not releasing sensitive or embarrassing information. These e-mails typically claim that the sender has compromising information, such as private photos or personal data and threaten to share it with the recipient’s friends, family or …

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