IRCTC | India Consumer Forum


Regarding train ticket booking on Yatra App

Rail Tickets not booked but amount debited. Value: 3995 I tried booking 4 rail tickets, from Dadar Mumbai to Sai Nagar Shirdi on Yatra app wherein I made the payment post that I was asked to confirm the booking on IRCTC website. I entered email ID password. However, once I click submit I could not …

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Regarding refund from Makemytrip for train ticket cancellation

refund not received Value: 1762 I had booked rail ticket. it was tatkal ticket. still Make my trip offered me cancellation on it saying you can get full refund but you need to pay 400 rs for it. ticket price was 1762 rs and free cancellation charges 410 rs i had paid. I cancelled ticket …

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How to claim refund following cancellation of trains?

Following the tragic train accident near Balasore in Odisha on 02-06-2023 involving two express trains and a goods train on the loop line, many trains have been cancelled leaving passengers helpless and forcing them re-plan their travel plans. The most important concern for all the passengers is the refund of ticket fare following cancellation of …

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Regarding allotment of lower berth to senior citizen

On 18th July 2021 i have booked 2 tickets at IRCTC SWV CSMT Special (01228) from Sindhudurg to Thane, in which i have selected Lower berth for 58 yrs old & 84 yrs old person. That time approx 188 seats are available during booking time.  One Side Upper berth is alloted to 58 yrs old …

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Regarding unable to use credit shell in IRCTC

I had a credit shell of Rs 5505 for a previous booking. I had tried thrice to book new ticket using that credit shell and I have not received any ticket. The excess amount I paid for the three trials: Rs 1813, Rs 1813 and Rs 8200. Their website was showing transaction history of the …

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Regarding non-received of refund from IRCTC

I booked a ticket through IRCTC on 5 April 2020 for date of jounrey 14 april 2020. The train got cancelled and the ticket refund process commenced on 15 April but IRCTC says that refund has been made on 28 April 2020. When I checked with Punjab National Bank they say no amount has been …

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Lower berth not available for senior citizen

Railway reservation. I am trying to book a train ticket ( train no 19318) for my mother in law who is a senior citizen. IRCTC website and app is not allowing any booking for senior citizens although there are plenty of seats available. Nabonita Dey Bangalore 560054, Karnataka Email:

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