Indian Railways | India Consumer Forum

Tag: Indian Railways

Correct information about no refund for train ticket cancellation within 8 hours

It appears that there is some misinformation doing rounds on the internet with regard to changes in the cancellation charges / refund for train tickets cancelled within 8 hours before the scheduled departure of the train.  Almost all sites reporting this information states that there is no refund if a ticket is cancelled within 8 …

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Latest update on train Tatkal ticket booking scheme

Tatkal scheme provides exclusive reservation quota in all Mail / Express trains including Rajdhani, Shatabdi, Jan Shatabdi, Duronto, Humsafar and Garib Rath Express in 2A /3A /3E/ SL /CC / EC and 2S classes. There is an extra charge for the tickets booked under Tatkal Scheme and this has been fixed as a percentage of …

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Window blinds not working while travel in Tejas Express

Inspite of travelling in a premium train service offered by Indian railways, having a really bad experience as the motorised window blinds is not working and hence been traumatised for Sun directly hitting on the face during entire travel. Travel details as below : PNR:4813452492,TRN:22671,DOJ:09-06-19,CC,MS-MDU,DP:06:00, This rail travel is insured. Raagha Vignesh Chennai 600040, Tamil …

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Not getting lower berth railway tickets for sr. citizens

Lower berth not allotted to sr. citizen. Last 2 days I am unable to book ticket for my sr. citizen parents in lower berth. there were seat available 311 nos, 121 nos in SDH rajdhani and Howrah rajdhani. refer attached snaps of failed transactions. PRANAB KHATUA VASANTKUNJ, NEW DELHI 110070 Email: pxxxxxxxxxxx6@gmail.com

Regarding refund from Railways for unconfirmed ticket

I had a ticket from howrah to wardha on 2 january 2017 ,but the ticket was not confirmed .i had made the ticket from debit card ,so I Cancelled the ticket .Then the ticket collector of howrah told that the refund will come soon in your acount .But I didn’t the refund till now . …

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Bike sent through parcel service not delivered by Railways

Sir I had booked a bike from parcel office in giddalur railway station on 4 jun 18 from Giddalur to ambala cantt .but it is still not received. it has been almost 24 days completed. i filed a complaint in ambala cantt parcel office and also drm office in ambala. but they are not responding. …

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Handbag stolen while travelling in 2nd AC from mumbai to bhopal

I was travelling with my 6 year old son from panvel to bhopal by train number 12617 Ernakullam Nizamuddin Mangla Lakshdweep Express in 2nd AC on 3rd May 2018 PNR number 4864182171. My handbag was stolen in the middle of the night after the train left Manmad stataion. When i got up, while the train …

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