sanjay_va | India Consumer Forum

JIO recharge not credited, no customer support

MRP 301 Recharge was not credited to my account after it was successfully paid for and the payment acknowledged. I hence not able to use the service. Complaint to customer support (care[@]jio.com) got no resolution even after 7 days of investigation (I got regular messages that the case was being investigated). After that I received …

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Refund from Nutrabay – Rs.5,235/-: Mr. Midhun Jyothis of Mangaluru 575007, Karnataka purchased Super Mass Gainer powder from Nutrabay on 16-01-2021. Customer was not satisfied with the quality and taste of the product received by him and reported the same to Nutrabay with a request for refund. Since he did not get refund he posted his complaint with ICF on 21-01-2021 and the matter was taken up with Nutrabay and the distributor. After follow-ups, customer got refund on or around 09-02-2021.… Read more Mangaluru 575007, Karnataka

Wrong charges by SBI Card – Rs.26,362/- : Mr. Nagamanoj of Kaggadasapura, Bangalore 560093, Karnataka had converted the entire outstanding on his sbicard credit card to restructuring in the month of Sept 2020. Thereafter he paid full EMI through Nach debit for 24 months as per the restructuring letter issued by SBI Card. Despite making full payment through EMI, in September 2022 he again received a statement showing an outstanding of 20277.75 INR. Mr. Nagamanoj contacted customer support and n… Read more Karnataka, Bangalore

Mediclaim complaint against Oriental Insurance / Raksha TPA – Rs.2,00,000/-: Mr. Manoj Agrawal of Powai, Maharashtra (agrawalmanoj(at)hotmail.com) submitted a medical reimbursement claim for Vascular surgery (jugular vein) under policy with Oriental Insurance Co. LTD. Mumbai and their (TPA) Raksha TPA pvt.ltd on 5th March 2010. He had also submitted all the documents required by the TPA. However, the TPA was delaying the settlement and there was no communication from them. Mr. Manoj submitte… Read more Oriental Insurance - 05.07.2012

Complaint regarding UPS purchased through Ebay – Rs.1,186.55 Jagannathan S, Thiruvallur Dist, Tamil Nadu purchased “Brand New Liebert ps Emerson UPS 600 VA for Laptop Desktop pc 2 year warranty” from seller gandhicomputers1 via eBay website but the item is defective. When contacted Emerson for the service, they mentioned that the UPS model had been stopped 4 fours ago. Also the UPS did not have serial number in it. The customer tried contacting seller several times through email but ther… Read more Ebay.in - 09.04.2013

Refund from Flipkart – Rs.7,980/: Ms. Rema Chongtham of Hyderabad, Andhra Pradesh (rchongtha[at]gmail.com) ordered a Micromax Canvas Doodle 3 A102 on Flipkart vide order No OD40704062764 on 4th July and receive on 9th July. When she checked the phone it showed that sim card not detected and sometime the phone did not switch on. She made a return request on the same day but was rejected. She posted her complaint with ICF on 14-07-2014 and the matter was taken up with Flipkart. The customer f… Read more Ms. Rema Chongtham, Hyderabad, Andhra Pradesh

Complaint against Nownaukri – Rs.117,000/- : Mr. Vipin of Chennai 600077, Tamil Nadu was misled into paying a total sum of Rs.117,000/- to nownaukri.com against job offers. However, Mr. Vipin later realised that the offers were not genuine and the company was not fulfilling their promises. He therefore asked for cancellation of the services and sought refund. However, nownaukri did not pay heed to his request and were giving excuses. Mr. Vipin posted his complaint with ICF on 29-12-2015 and the … Read more - Mr. V.V.Vipin, Chennai

Refund from Samsung for Samsung Grand 2 – Rs.21,000/-: Mr. Akash Doshi of Mumbai, Maharashtra (akashdoshi009[@]yahoo.in) had persistent complaints with his new Samsung Grand 2. He had made frequent visits and complaints to the service center but still the issue did not get resolved. He posted his complaint with ICF on 06-11-2014 and matter was taken up with Samsung. With our guidance and support Mr. Doshi finally got refund for the device by 05-12-2014. Akash Doshi, Mumbai, Maharashtra

Refund from Shopclues.com – Rs.518/-: Ms. Taniya Roy of Durgapur, West Bengal (misstaniyaroy[@]gmail.com) had ordered for a men’s wool blazer (order no: 21943503) from Shopclues.com on 5-Oct-2014. The product which was delivered was a different one and she requested for return and refund. Though the request was approved Shopclues did not take any step to pick-up the product and refund the money. Ms. Roy posted her complaint with ICF on 29-10-2014 and the matter was taken up with the portal and f… Read more Taniya Roy, Durgapur, West Bengal

Refund from Liebherr Refrigerator – Rs.26,300/- : Mr. Pramod Ramteke of Nagpur 440034, Maharashtra Purchased Liebherr Refrigerator from CPR Distributors. In the last week of June 2021 complaint was registered regarding ineffective cooling and it was attended after 6 days. Again on August 2021 same complaint registered. However the problem was not resolved even after a month. The customer posted his complaint with ICF on 06-08-2021 and the matter was taken up with the company and the dealer. The… Read more Nagpur 440034, Maharashtra

Refund from Harp Shack – Rs.3,399/- : Mr. Hariom Vyas of Jaisalmer 345001, Rajasthan ordered Harp Divine 3 earphone from their site and received defective product. He sent mail to them but did not get any response. He posted his complaint with ICF on 20-07-2020 and the matter was taken up with them. After follow-ups, the customer got his refund by 12-08-2020. Jaisalmer 345001, Rajasthan

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JIO recharge not credited, no customer support

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