shipra_ma | India Consumer Forum

Complaint regarding refund from Yatra

I have made a booking through Yatra.com for indigo flight 6E-937 on Feb 6th and all amount was paid at the time of booking. It was booked with an offer of no service charge. Unfortunately i was not able to take the flight on time and it was missed. Airline has processed no show charges …

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Wrongful demand from Zoomcar – Rs.6,000/- : Mr. Avisek Chakraborty, Kolkata 700050, West Bengal availed car rental service from zoomcar in Bangalore on 16-12-2018. He had used the car for extra one hour and for which he paid additiona hire charges however the customer was presented with a demand Notice for additional Rs.6000/-. Customer had posted his complaint with ICF on 24-12-2018 and the matter was taken up with them. Finally, Zoomcar agreed to waive the demand and close the matter. Kolkata 700050, West Bengal

Return of product by Zara.com – Rs.3,180/-: Ms. C Lalhmingsangi of Chanmari, Aizawl 796007, Mizoram ordered satin Court Shoe of Size-36 with from Zara.com/in by making a payment of Rs.3,180/-. The customer had returned the product as the size was small but the return was rejected by Zara. However, the customer did not get back the product even though the company had assured return of the product within 7 days. Customer posted her complaint with ICF on 17-01-2018 and the matter was taken up with… Read more Chanmari, Aizawl 796007, Mizoram

Refund from Indiatimes Shopping – Rs.5,999/-: Mr. Sunil Kumar, near bala chowk. mohan garden 110059, Delhi (Email: lokesh2347(at)gmail.com) purchased TCL mini laptop(after reading the misleading ad in the times of india), order no -3001076490, for 5999 + 299 (shipping charges.) the product was of substandard quality, and it stopped working after very short time. He emailed to Indiatimes Shopping and registered a case for replacement. After telephonic conversation with Aramex (courier partner… Read more Indiatimes Shopping

Refund from Go Ibibo / Spicejet – Rs.12,294/-: Mr. Paramjeet Ganguly of Bangalore had booked a flight ticket on Spicejet through GoIbibo which was cancelled due to covid. The the Airlines confirmed refund to Go Ibibo the customer did not get refund from GoIbibo. Mr. Ganguly posted his complaint with ICF on 15-12-2020 and the matter was taken up Go Ibibo. After follow-ups, the customer got refund by 4-01-2021. Bangalore Urban 560037, Karnataka

Refund from United Travel – Rs.30,000/-: Mr. Shreenath Deshpande of Bangalore had paid Rs.30,000/- to United Travel agents towards booking of Simla-Manali-Agra package. The amount was deposited into the agents Indian Bank account on 30/11/2016. However, after receipt of the money, there was no response from the agent even after repeated emails. Mr. Deshpande posted his complaint with ICF on 08-12-2016 and the matter was taken up with the agent. ICF also guided Mr. Deshpande to submit a formal c… Read more Shreenath Deshpande, Bangalore

Replacement of Micromax mobile by lalajionline.com: Mr. Suraj Kakwani of Thane, Maharashtra(Email: suraj_8288(at)hotmail.com) purchased one Micromax mobile from lalajionline.com. The mobile had camera problem and was replaced by Lalaji. However, even the replacement mobile was a defective one. Repeated follow-ups by Mr. Kakwani produced no results and he posted his complaint with ICF on 27.11.2012. The issue was resolved by replacement of the mobile by Lalaji. Lalajionline.com

Refund from Shopclues.com – Rs.518/-: Ms. Taniya Roy of Durgapur, West Bengal (misstaniyaroy[@]gmail.com) had ordered for a men’s wool blazer (order no: 21943503) from Shopclues.com on 5-Oct-2014. The product which was delivered was a different one and she requested for return and refund. Though the request was approved Shopclues did not take any step to pick-up the product and refund the money. Ms. Roy posted her complaint with ICF on 29-10-2014 and the matter was taken up with the portal and f… Read more Taniya Roy, Durgapur, West Bengal

Defective Samsung mobile sold through Ebay – Rs.19,799/-: Mr. Jagadiswara Reddy, Bangalore (jagadish.t.reddy[@]gmail.com) had ordered one brand New SAMSUNG GALAXY Note2 N7100 with Ebay on 26-07-2014. After 10 days of receipt, Mr. Reddy found some defects in the handset and promptly reported the same to the Seller and Ebay. Ebay closed the complaint without any resolution. Mr. Reddy came to know from the Samsung Service Center that the mobile is a used one and the service is already active in F… Read more Mr. Jagadiswara Reddy, Bangalore, Karnataka

Refund from Patanjali – Rs.1018/-: Ms. Disha of Indore 452003, Madhya Pradesh did not receive refund after she cancelled her order on Patanjali mobile application. The order ID was 7678163797. However, she did not get refund even after 5 days. Ms. Disha posted her complaint with ICF on 13/5. ICF guided her in the matter and she got her refund on 19/5. Indore 452003, Madhya Pradesh

Refund from Travolook – Rs.4,654/-: Mr. Bhanu Pratap Singh of Indore, Madhya Pradesh booked a flight ticket from Srinagar to delhi on 03/11/2020. He latter received a mail stating that ticket was cancelled due to fare expiration but he still did not receive refund amount. Mr. Singh tried many times via email and phone to talk to support executives, but there was no positive response. Mr. Singh posted his complaint with ICF on 05-12-2020 and the matter was taken up with Travolook. Finally Mr. Sin… Read more Indore, Madhya Pradesh 452010

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