In a judgement in January 2019, the Apex consumer forum NCDRC has held that a bank is a service provider when it serves a pension account holder and a pensioner is a consumer under Consumer Protection Act, 1986 and can raise a dispute agaisnt the bank for deficiency in service. In the Complaint case it …
Category: Judgements
Supreme Court order on Kaun Banega Crorepati penalty
The Supreme Court on Thursday set aside a Rs. 1 crore penalty imposed on Star India, broadcaster of the Amitabh Bachchan-hosted game show Kaun Banega Crorepati (KBC), and programme sponsor Bharti Airtel Limited. The penalty dates back to 2008(83 of 2007), when the National Consumer Disputes Redressal Commission (NCDRC) ruled against the two companies in …
Passenger denied boarding Indigo ordered to pay compensation
Recently, the National Consumer Disputes Redressal Commission, Delhi (the Apex body for deciding consumer cases) upheld West Bengal State Consumer Disputes Redressal Commision’s order on Indigo to pay compensation for denying boarding of passenger who failed to produce copy of credit card used for booking while the passenger had used debit card to booking the …
Do not share ATM Card with your spouse, SBI may refuse claim
In a consumer case (CC.No.1786/2014) filed in the Bengaluru District Consumer Forum (Additional District 4), the court has ordered in favour of State Bank of India denying the Complainant’s claim for compensation in a matter concerning non-receipt of cash during ATM withdrawal. The brief facts of the case of the Complainant are that, Complainant had …
Bharti Retail ordered to pay compensation for charging above MRP
The Ghaziabad District Consumer Forum has ordered the Easy Day Bharti Retail Ltd. to pay Rs.55,000/- as compensation to the Complainant Mr. Shashank Mishra in case No.433/15. The Case: Shashank Mishra vs. Bharti Retail Ltd., Ghaziabad, Bharti Enterprises Ltd., New Delhi Mr. Shashank Mishra had bought one Listerine brand mouthwash from Easy Day Retail Store …
Zenith hospital ordered to pay compensation for medical negligence
CONSUMER CASE CC/144/2011 Tapan Kar & Anr. Vs. THE SUPERINTENDENT, ZENITH SUPER SPECIALIST HOSPITAL & Anr Complainant Mr. T Kar filed a consumer complaint in District Forum, Barasat District, North 24 Parganas alleging that his wife during her pregnancy was under the continuing treatment and medical care of Dr. S Sen(Op.1). On 14th December, 2010 …
Axis Bank ordered to pay for short disbursal from ATM
DISTRICT CONSUMER DISPUTES REDRESSAL FORUM HOWRAH 20, Round Tank Lane, Howrah – 711 101. Complaint Case No. CC/13/260 Ajit Kumar Sahu Vs. Axis Bank, Kolkata and Union Bank of India, Kolkata Dt.21-03-2014 The complainant is a salary account holder having an ATM Card with o.p. no. 1 ( herein Axis Bank Ltd., Dalhousie Square Branch, …
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