In a judgement in January 2019, the Apex consumer forum NCDRC has held that a bank is a service provider when it serves a pension account holder and a pensioner is a consumer under Consumer Protection Act, 1986 and can raise a dispute agaisnt the bank for deficiency in service. In the Complaint case it …
Tag: pension complaints
Bank not assisting in releasing pension amount
Hi m writing on behalf of my mother who is running around to get pension and to set things up, my dad passed away this year August 2018 due to stroke, my mother did not know that we should not withdraw cash from a person account and she never consulted about this to us, after …
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