I have general store in the name of Kalka Karyana store located at above Tughlakabad address. Few days ago I had ordered a Paytm sound box machine for my shop. The day I received it I called at customer support to active it. There was a lady representative to whom I spoke. It was not activated that day, I informed her with received display reason. i.e. (Activation not authentication) post which she file a complaint in their record and ask me to wait till 48hrs.
After 72hrs I got a call and from a gentlemen and he spoke with me. I informed him same points. Again he filed another complaint against sound box now he told me you have to wait 10-15 days.
Todays 04-Dec-21 I called them again to check the status . Today again they informed me it will take 10-15 days to resolved your complaint. This is something ridiculers. A complaint does really take 10-15 days to resolve. Need Justice against this kind of E Commerce company .
Tughlakabad Extension, Delhi 110019