I have a salary account in ICICI bank. Last year they initiated ” Card protection plan” to my account without my consent and deducted amount from my account for which I chased them for long and got my money refunded. This year ( in December 2017 starting) they did the same and deducted amount from my account. Again I am chasing ICICI customer care for more than 20 days to get my money back but no response. On every call customer care agent says you will receive a call to confirm your cancellation request then you will get your money back. Please help as there is no response from ICICI Bank.
Isha Arora
Somajiguda, Hyderabad- 500082, Telangana
Email: axxxxxxxxxx1@gmail.com
1 comments
Dear Isha Arora,
We regret the inconvenience caused. We request you to email us your concern with your contact details on care@icicibank.com. Please mention the UID (a4ojeh) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team