Complaint regarding deduction by ICICI bank for card protection – India Consumer Forum

Complaint regarding deduction by ICICI bank for card protection

I have a salary account in ICICI bank. Last year they initiated ” Card protection plan” to my account without my consent and deducted amount from my account for which I chased them for long and got my money refunded. This year ( in December 2017 starting) they did the same and deducted amount from my account. Again I am chasing ICICI customer care for more than 20 days to get my money back but no response. On every call customer care agent says you will receive a call to confirm your cancellation request then you will get your money back. Please help as there is no response from ICICI Bank.

Isha Arora
Somajiguda, Hyderabad- 500082, Telangana

1 comment

    • ICICI Bank Care on 29/12/2017 at 11:20 pm

    Dear Isha Arora,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on Please mention the UID (a4ojeh) in the subject line of your email. Our official will assist you.

    ICICI Bank Customer Service Team

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