Complaint regarding membership services from Park holidays international
This organisation has misled us. We bought this membership and they faced fake promises like :-
1. Whenever will book in 15 days advance we got get five star properties but reality is they offer low budget four star properties. Not even those listed in their brochure and when ask to provide the one given voucher they say that it keep on changing.
2. Cxxxxi confirmed us that the movie vouchers we will be getting will be applicable for all days and any time but now I’m realty their movie vouchers have fixed term and condition which is opposite to what she confirmed us while selling membership. Even I have WhatsApp conversation proof also that she said she will upgrade our vouchers as what she claimed.
3. She gaved her number and said will always help on call whenever required but after a month she stopped responding to our calls.
4. She also claimed that we will get salon vouchers and we can avail any service whatever we wish to but in reality when we received voucher all term and condition are opposite and even for that she claimed she will upgrade but that has never been done till date.
We are really feeling helpless as our hard earned money they took by selling membership on fake terms and now no one is there to help. If they had told facts while selling membership our decision would have been different.
I have WhatsApp proof if required I have all.
Please help us. It’s our hard earned money and want to teach them lesson so that they stop making fool.
I want strict action against.
Mubarak Pur, New Delhi 110003