Complaint regarding offers from Club Jiva

Me and my wife were holidaying in Goa on 24.11.2018 in Calangute area of Goa when we were trapped and mislead by staff of Club Jiva to attend a short presentation about their company. We were taken to Hotel Blossom suites where they made many fake promises and brain washed us in the name of free gifts/free holidays to take their membership. They showed their website and orally promised that in case we change our mind we can cancel the policy freely in 7 days. Later when we realised our mistake we intimated them immediately on the same day to cancel it via mails and phone calls. Since then they are making false promises and not cancelling our policy. We have sent many emails and phone calls to Mr. Yxxxxs and HR Ms.Mxxxxxa Sxxxxxxa but they are not refunding our amount (Rs82,250/-) . Apart from this they have many other ways to fool people so We request you to take strict action against them for cheating common people and blacklist them from doing any more cheat.

We have call records and email records if you wish us to submit concrete evidence.

Hiteshwar Rajbongshi
Mysore 570009, Karnataka

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