Complaint regarding poor customer support from HDFC

My complaint is against HDFC Bank mindspace branch. I lost my personal info in September 2018 including cancelled check. I called the bank and also visited the branch to request them to stop all ecs. But they refused to help me. From then they have been charging ecs reuturn fees worth 40000 rs. When i complained another consumer forum they refunded 5800 rs. It shows they were in the wrong. If i dont get the money back and the return entry deleted i will have to file legal action. My relation manager mxxxxa was very rude and unhelpful.

Anupama Nair
Mumbai 401107, Maharashtra

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