Refund from Homeshop18 – Rs.380/- : Manash Nath of Shillong, MEGHALAYA placed an order with Homeshop18 on 19-10-2014 but he neither got the product nor the money. He did not get any assistance from HS in the matter. He posted his complaint with ICF on 24-11-2014 and got his money back on 27-11-2014.
firstname.lastname@example.orgManash Nath, Shillong, Meghalaya
Kotak Mahindra Bank changes a/c type without information – deduct charges from account:
Mr. Atul Jain of Indore had posted a complaint on 03-09-2009 in the Forum with regard to Kotak Mahindra Bank changing his account type and debiting his account for non-maintenance of average quarterly balance. ICF took up the matter with Kotak Mahindra and the matter was finally resolved. Kotak Mahindra confirmed refunding the debited amount.
Atul Jain, Indore
Refund from Fitnessworld.in – Rs.2,198/- : Mr. Akshat Mangla of Gurgaon, Harayana had placed an order for INR 2198 on 15-Sep-2016 with fitnessworld.in. The company claimed to have shipped the product on 19-09-2016 but the customer did not get the product and there was no information from the courier company. He contacted Fitnessworld many times but was given false assurances every time. So he posted his complaint on 02-11-2016. The matter was taken up with Fitnessworld and finally Mr. Mangla g…
Akshat Mangla, Gurgaon, Harayana
Refund from Yepme – Rs.250/- – Mr. Prince Gupta of Faridabad, Haryana 121005 ordered a product with Yepme ( order No.32333647) but the order was cancelled by them without any intimation. Even after three months the customer did not get refund. He posted his complaint at ICF on 23-11-2016 and the matter was taken up with Yepme. The customer finally got his money back on 21-12-2016.
Mr. Prince Gupta of Faridabad, Haryana
Refund from IndiaTimes shopping – Rs.8,590/- : Mr. Nilay Nandy Majumdar ordered one Microsoft Lumia 535 from Indiatimes Shopping on 01-01-2015 vide order No.3004091356 at Indiatimes by paying full amount of Rs.8590/-. At the time of order expected date of delivery was 7th Jan 2015 but after confirmation of my order the delivery date changed to 19th Jan 2015. But even after two weeks he did not receive the product. He wanted to cancel the order get refund but the customer care were not supportive…
Nilay Nandy Majumdar, North 24 Parganas, West Bengal
Replacement by Furniture Junction, Kolkata – Rs.53,000/-:
Sandhya Sinhamahapatra, East Beraberi, Kolkata – 700136, West Bengal (Email: sandhyasinhamahapatra(at)yahoo.com) booked two products in the exhibition of furniture at ‘Ice Sketting Ring’ from ‘Furniture Junction’ by giving Rs 1000 on 25th August 2012. Delivered product( Marble Dining Table(6+1)) was completely different from the ordered product & in case of 5 Doors Wardrobe with Mirror there was no change made but two drawers were vani…
Furniture Junction, Kolkata
Complaint against MakeMyTrip for delaying the refund of amount wrongfully charged on customer’s credit card – Rs.17,140/-:
On 16-06-2009 Mr. Nitin Sawant of Mumbai tried to book a ticket on Mumbai-Riyadh-Mumbai sector on makemytrip.com for 18th travel date. However, the site did not take the booking due to problems with the credit card. Subsequently MakeMyTrip offered to book the ticket offline and Mr. Nitin accepted and paid in cash. On returning from his trip he found that the credit card h…
Nitin Sawant, Mumbai - 12.08.2009
Refund from Snapdeal – Rs.4700/- : Mr. Abey K Baby of Kottayam 686605, Kerala purchased an Aquagrand water purifier from Snapdeal in September 2016. After delivery, Snapdeal said they will not arrange installation in Kerala. The vendor said that they will not service Kerala. When the customer raised the issue, he was asked to send the product back to Snapdeal. The customer sent back the product by incurring courier charges but did not receive refund from Snadeal. He posted his complaint with I…
Abe K Baby, Kottayam, Kerala
Mobile replaced by Micromax – Rs.17,000/- : Akhil Ajayababu, Marappalam, Pattom, Kerala (email@example.com) bought a Micromax canvas 4 mobile phone in February 2014 and after roughly 2 months the screen suddently blacked out and the main board was replaced. However, the device developed further issues and the it was again submitted to the service centre. Even after two months the device was not repaired. The customer posted his complaint with ICF on 05-12-2014 and he got a new replacemen…
Mr. Akhil Ajayababu, Pattom, Kerala
Complaint against ABN Amro for debiting twice for a single IRCTC ticket booking transaction – Rs.1290/-:
Jahnavi Ayachitam of Bangalore had tried to book train ticket from IRCTC(site using ABNAMRO debit card on 2nd May 2009 for Rs.1290 from Bangalore to Hyderabad. The transaction did not go through and she booked the ticket with another debit card later. When she checked failed transactions in her IRCTC site, there was only one failed transaction with ABNAMRO. But when she checked her ABNAMRO…
ABN Amro - 21.07.2009