Complaint regarding product from Ebay vendor – India Consumer Forum
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Complaint regarding product from Ebay vendor

I had done a online purchase on for a Sony Bluetooth headset on 26-03-2018, but the product received was a complete duplicate, fake and counterfeit product. I had raised a claim with eBay for refund, claim number -3533863, eBay accepted the seller was fraud removed the listing of the product from the website. They also assured me that the amount will be refunded. A mail regarding the same was also sent to me. But due to certain ego issues with the customer care executive Ms Cxxxxi, my refund was stalled. The main issue was I had escalated the fraud instant to all the directors of the company. Till today the refund is not credited to my account. eBay is harassing me a lot for the same. Even though the amount involved is only Rs 584, I don’t want to let go my hard earned money for the fraud done by eBay. I had also asked eBay to cancel the order seeing the negative reviews on website but still eBay shipped me the item saying it is 100% original. Finally eBay accepted the listing was fake but now not refunding my amount. Because of eBay I am put to loss of interest on my money, loss of opportunity cost of money and mainly lot of mental trauma. item number – 253417890890 Request justice.

Dinesh George
Kadavanthara, Ernakulam 682020, Kerala


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    • ebay on 03/05/2018 at 3:35 pm

    Dear Dinesh George,

    We are sorry to hear that you’ve been having this experience. Since we can’t reach you so you can contact us here:

    Team eBay

    • Tiwanoli on 28/02/2020 at 5:00 pm

    28/02/2020 not delivered my pan card tracking number 23310279778

    • Raj Kumar on 17/03/2020 at 9:18 pm

    Data updated for PAN CJAPK0663G. Card sent by VELEX AWB 23310444962. Expected del dt. 15/03/20. Visit

    • ANURADHA on 17/08/2020 at 11:02 am

    SIR MY PAN CARD IS COMING BY VELEX Logistic but it not received to me my airway bill no 23311879109
    Please tell me it will received to me

  1. Sir my pan card not delivered card send by VELEX AWB 23314091805
    Please tell me will received to me please

  2. My PAN Card has been booked in Gurgeon with AWB No. 23314915261 in the third week o Marc 2021.But still the letter has not delivered to me.What is the meaning for Couriers service in India.This is the worst couriers in India for my life time. ?

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