Complaint regarding receiving empty box from myntra

Complaint regarding receiving empty box from myntra

I ordered a DK wrist watch from Myntra on 10th sept 2020 which was COD. It was delivered to me on 13th sept 2020. I immediately opened it up and the box I received was empty and I showed it to the delivery guy who luckily was present at the doorstep. He called up in the logistics dept at the same time and I called up in myntra customer care and also mailed them regarding the same with following pictures. Since then I have been trying to get in touch with them for refund of amount Rs 1500 on the contrary these people have been denying of such act  and Saying they checked it before delivering. Its very inconsiderate of the brand to not provide satisfactory services in such fraudulent activity, breaching customer rights.

Udaipur 313001, Rajasthan

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