Complaint regarding refund due from Travolook

Complaint regarding refund due from Travolook

I booked my flight from Kolkata to Jaipur on the 17th of March, 2021. After the money got deducted, I got a call from them saying the fare had increased. They said they would process my refund within 7 days. However, after continuous follow-ups and mails, I have still not received my money. The reference number for the same is : Rxxxx5. The amount deducted was Rs. 4533.

Kolkata 700071, West Bengal

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