I had booked an Indigo flight ticket on 2nd October from Travolook website (www.travolook.in). My ticket was cancelled from their side as there was no seat available in the flight. So I was assured refund of the full amount within 10-14 working days when I contacted their customer care. But I still haven’t got my refund back inspite of frequently calling the Customer care. They have been continuously giving assurances.
I sincerely request you to help me in this issue by getting my refund back. As I have come to know ,Travolook has many such customer issues, so kindly take strict action against such online booking sites. Hope that these types of incidents wont happen again.
Trivandrum 695011, Kerala