Complaint regarding refund from M3M smart world devlopers

Complaint regarding refund from M3M smart world devlopers

I would like to book a complaint  against M3M smart world devlopers in booking and unfair trade practice. I have booked a 2.5 bhk flat through M3M smart world developers in their smart world gems Sec 89 Gurgaon project on 23rd Nov 2021 by paying amount Rs. 7 Lakhs (2 Lakhs online transfer and 5 Lakhs through cheque no 664661) as 10% of the bsp of the flat (Payment proofs attached).

At the time of booking, I was promised that I will receive my allotment lettersoon and no booking receipt was provided against my booking. Also, I was told that I can cancel my unit any time before BBA (Builder Buyer Agreement) and can receive refund of my full booking amount. Since November I am continuously chasing the RM and channel Partner for my Allotment letter, however, didn’t received any response. After waiting for 5 months, a lot of harassment and observing fraudent behaviour of the Builder, we finally decided to cancel our unit and send a cancellation email to smart world CRM Team on their email id care[@] and asked for our full refund of money. Howver now they are not accepting our cancallation request nor refunding the booking amount. I would request you to registar legal complaint against them and help me to get my refund of booking

Gurugram 122004, Haryana

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