Fake offers from Zopnow, not refunding money – India Consumer Forum

Fake offers from Zopnow, not refunding money

I had placed an order on zopnow via their app. Company is giving promo offers to make purchases through them. But after placing order, same got fraudulently cancelled at the date of delivery by them.& they are not even refunding the money for no reason. I am following up from very long with them over phone, mail & social media for refunding my money. It seems to be a fraud company. They are not at all responding. I saw many other users on twitter cheated by them. Kindly help to resolve this issue.

Abhinay Goel
Gurgaon 122001, Haryana
Email: axxxxxl@gmail.com


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    • Dheeraj on 26/10/2020 at 7:41 am

    Zopnow online groceries are looks like fake and cheating people, I placed my order and money deducted but they are showing order placed but your payment is pending, there are no customer support all number you get are fake not working, I don’t know how to get back my money, help me if you can

    • Sambit Sabyasachi on 26/10/2020 at 3:34 pm

    I verified. The customer care number is lifted from a conference call. It’s pure scam. People, please realise it’s too good to be true. Zopnow company is closed few years back. Their website was zopnow.com and this scamster website is zopnow.in with same logo to cheat people. However I wonder how google failed to identify this and was showing this as add in their page. That’s where I got to know about this. That mean either google is careless or some of their employees are involved.

    • pankaj on 30/10/2020 at 7:34 pm

    Fake company, ZOPNOW lure customers with attractive offers and after taking payment,shows it as pending and no reply on emails/phone.
    Pure scam.

    • Lav singh on 31/10/2020 at 11:29 am

    Zopnow is cheating people through their fake website. I placed the order but i even didn’t get any msg. My money got deducted and they have not refunded. Why YouTube and google are showing ad and fake website. Please help the common men . It is to be stopped otherwise it will become big scam .

    Lav Singh

    • Shyam Singh Bisht on 31/10/2020 at 12:28 pm

    I have also cheated by this company. I also placed an order ,money deducted but there is no confirmation received against my order .

  1. Yes worst thing looting money from the Indians .it happened to me also

  2. Same happened with me today. Advertising on YouTube ads. Tried ordering showing offers but after upi payment made for order no response on order details or sms or email.
    Lost money of 1128 Rs ordered 9n 1 Nov 2020
    Customer care fake number cone ting to a conference call asking for pin.

    • Hareesh Kumar Pabbichetty on 01/11/2020 at 10:46 am

    Pathetic that Google is showing ads on closed companies also Google pay accepting upi payments to such organization.

    • Vinod on 01/11/2020 at 2:59 pm

    I also place order fake delivery app

  3. Hi, Zopnow is completely fake. I was trying to order some items , amount got deducted twice but order didn’t get placed. I have sent a mail to them and trying to contact them but no response please be careful before placing a order from this sitr

    • Gaurav on 02/11/2020 at 11:02 am

    Shall we file a joint cyber police complaint against zopnow?

    • Laxman on 02/11/2020 at 5:14 pm

    Hi all , lets we all together protest aginst this zopnow app and will lodge a police complaint against them
    my email id pablalaxman@gmail.com

    • vickey kumar on 02/11/2020 at 6:51 pm

    plese sir help me

  4. Yes even i oredered in zopnow site . Money got deducted and order not placed. No response , biggest cheater company . Ad was seen in youtube. Pls dnt cheat common people likd this.

    • Mohan on 03/11/2020 at 6:09 pm

    In my case also money debited and transaction got cancelled and no refund, no transaction I’d and no response when I try to reach.

  5. Zopnow the worst website they are taking orders and not delivering the items more responding to emails or customer call it is a fake website I don’t understand why Google and YouTube are encouraging these fake websites with advertisements not they refund the money

  6. Hey i had paid 628rs and my order not delivered yet its completely froudster i want my money please take action

    • Chetna on 04/11/2020 at 3:34 am


    Placed an order on zopnow.in only to realise no order placed and then it hit me that I have been scammed. Something which I felt all along as the offers were too good to be true.

    • Anthony Joseph M on 04/11/2020 at 1:13 pm

    Zopnow cheated me also amount got deducted and no transaction details nor message.


    • Ranjitha G S on 04/11/2020 at 1:43 pm

    They won’t refund money back nor they have right contacts to trace orders or refund. If any one know how to get refund pls help me out

    • Shampa hait on 04/11/2020 at 5:55 pm

    I placed a order on zopnow, 977rs deducted but not getting any confirmation msg,no customer care provider, pls help me

    • Ravindra kumar on 04/11/2020 at 6:19 pm


    I have placed a order of rs.620 for groceries and amount has been deducted from my phonepe but order is not showing in order status tab and also not showing any order status history. I feel looted by zopnow… It is totally e commerce scam.

    If operation of this company is closed from since last 8 months how to show add on YouTube. I thought YouTube is also with zopnow scam

    Don’t try to purchase from their add

    • Navin Kumar on 04/11/2020 at 7:04 pm

    This is totally scamming in India with help of Google SCO. Putting AD on YouTube and redirecting to zopnow.in with attractive price. I don’t know why Govt are sleeping and not taking any action. How can they loot people this is best example, doing fraud business and running since long, Be careful.

  7. I am also the victim of the fraud sale from zopnow.

    • Shabnam on 05/11/2020 at 1:09 am

    Thik is fake

    • Robert on 05/11/2020 at 5:16 pm

    Same here.
    Place the order on 4 Nov 2020.
    No response from zopnow.
    Why do razorpay or phone pe accept fake payment for them. Call and mail them many2 times but no reply and no answer.
    Report to razorpay as well for refund…why do they accept for fake company.
    Totally disgusted. Still website is showing lots of offer….why won’t govt…Google…others take down this company.

    • Faiz on 07/11/2020 at 2:42 am

    I also placed order with this site zopnow but they are fraud now I don’t how to find my money back.
    Can anyone suggest me

  8. This is totally froud company I ordered Aug 2020 but not delivered nov 20 .I definitely go to the consumer court …

    Rahul Sharma

    • Prasad on 26/12/2020 at 7:31 pm

    Placed order for Rs.625, no order confirmation was provided and money deducted from my account. Total fraud company.

    • sanjay singh on 06/01/2021 at 4:59 pm

    Same happened to me today. Showing ad on the mobile phone and placed an order for Rs. 854. When I re-checked my order, the login email id as showing invalid. Money has already been deducted from my account through Paytm UPI transaction. Totally a fraud company.

    • Donald Dsouza on 09/01/2021 at 1:54 pm

    Same happened to me also ,yesterday placed order for grocery paid via ptm upi Rs1159.95 but order not confirmed money was deducted from my a/c even logged a complaint but of no use total fraud company, how does Google allow these companies to operate in their site ?.

    • Kishorkumar on 10/01/2021 at 3:15 pm

    Today I saw a add from zopnow.in so I have selected some groceries and ordered then time slot also I selected then amt also paid through my phonepay act then what I have ordered it’s showing cancelled but my amt is not refund it’s a big fruad company .

  9. Shall we all file a joint cyber complaint??

    • rajasekhar on 11/01/2021 at 4:11 am

    Same happened to me on 7th Jan 2021. Purchased for Rs 1044 and did not get the order and also iam getting login email id is invalid. Money is debited from my account thru google pay. Fraud company

    • Kishorkumar on 14/01/2021 at 5:31 pm

    It’s A very big fruad company we will definitely rise a complaint to cyber crime department.

    • K R SRINIVASA Reddy on 14/01/2021 at 8:37 pm

    SRINIVASA on 14/1/2021
    Same happened to me on 14th Jan 2021.
    Purchased for Rs706. and did not get the order and iam getting login id is invalid.
    Money is debited from my account through phone pay. Fraud company

    • Sri on 19/01/2021 at 9:39 am

    I had placed order for Rs.610 thru Paytm but order show’s payment pending big fraudulent company.
    Please take action and refund our money

    • Domnic on 23/01/2021 at 8:32 pm

    Had placed an order, payment done thru Google Pay, but delivery of Products has not happened even after 2 weeks, nor did we get any confirmation, can we seek legal help to prosecute these cheats.

    • Yashpal Bhandari on 25/01/2021 at 1:47 pm

    Fraud beware.
    I have ordered few items through your web site (zopnow.in) & amount paid through the UPI.But after some time order was cancelled & deducted amount not refunded immediately send to me or refund the money.

    mentioned below.
    Payment made to account :-BHARATPE 0102878724@indus (UPI)
    Order no: 377295045067
    Dated:- January 24, 2021
    Order list attached.


    • Purna on 26/01/2021 at 12:18 am

    Same thing happened to me. Amount deducted but no confirmation on the order

    • Mohammed shuaib on 26/01/2021 at 4:51 am

    Hi. I have made payment for grocery for the amount of 637 rs . I have not received the order confirmation. I want the money back. It is a fraud company

    • Ish on 27/01/2021 at 11:41 pm

    Anyone got any refund ? or raised any complaint ?

    • Pushpa on 28/01/2021 at 12:59 pm

    Today I have ordered for few groceries and I did payment of 1545, amount has been debited but the order is not confirmed and also I couldn’t trace the order. It’s purely a fraud. Please don’t cheat people

  10. Yesterday I was trapped by zopnow.in amountof 636 had been debited from google pay app and as soon the amount got deducted I was unable to trace any whereabouts of this site. This is a painful experience

    • Jiten on 31/01/2021 at 3:27 pm

    My bill amount is deducted and i am unable to see my order or Order status in your website please revert and inform my status my bill amount is 1329.50 Rs made at 13:17 on 31st Jan 2021, via gpay.

    • Nand kishore on 03/02/2021 at 1:20 pm

    I also cheated by this company placed order rs 636 for grocery items my money was deducted through phone pay rozor payment gateway I think rozor also envoved in this scam also write mail to rozor but no reply all of us make police complaint about such cheater grocery supplier the money was simppned on dt 1.2.2021

    • P.V.Durga Prasad on 15/02/2021 at 6:33 pm

    I am Durga Prasad from Vijayawada Andhra Pradesh, i had seen a pop up from Google wit luring offers from ZOPNOW.IN; I Placed order for groceries worth Rs 663/- and the payment was made from google pay and received through RAZORPOY, after making the payment it is showing that the payment is pending and will receive an update with in 30 minutes. but did not receive any update from ZOPNOW.IN. the number they given in the web site is fake and i sent query through mail and it gave a reply that the query is registered and the details are sent to sxxxxxxxxi@gmail.com and the said mail ID is not mine and that mail is not that of mine.

    • Kesav on 01/04/2021 at 5:10 pm

    OMG,I just ordered for 2589/ and amount got deducted but no response to call center. How do we complain??

    • ICF on 01/04/2021 at 9:34 pm

    Please submit your detailed complaint at http://www.indiaconsumerforum.org/?page_id=34

    • Rvsd kishore on 07/04/2021 at 1:07 pm

    Yes I also ordered , the amount was debited, but order wasn’t placed.customer care is not responding.pleade block this online company

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