Fake promises and Prime subscription charges by Amazon - India Consumer Forum

Fake promises and Prime subscription charges by Amazon

Amazon has a Prime subscription at a charge of Rs. 500/year. I have enrolled with that.

Amazon guarantees one day delivery on various articles listed on their site for Prime members.

I had place an order with Order No: 405-9068507-4225968 on their site and this did not deliver to me on the promised date and had me spend time on their e-commerce sites and help pages and phone and yet no delivery.

The logistics team wrongly updated saying that a delivery attempt was made but has failed. No one ever contacted me or showed up at my place. On trying to call the delivery agents number it was switched off.

I was updated that the article would be delivered the next day and yet again i see the same story.

And this has happened to me some 4-5 times in last 2-3 months.

Customer care too responds to email with templates. Need help with this.

Toshik Agarwal
Bangalore 560075, Karnataka
Email: txxxxxxxxxxxxxxl@gmail.com
30/05/2017 / 4:44 pm

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