Flipkart order not placed, but amount debited from account - India Consumer Forum

Flipkart order not placed, but amount debited from account

I had placed an order for a mobile phone on 24th July, 2017. I made the payment via Debit Card. The amount was successfully debited (deducted) from my account, but the order was not placed. Even though the the order was not placed, over a duration of a week they have not refunded my debited amount back. They say that the Payment didn’t reach Flipkart. The statement from my bank clearly shows that the amount was debited on the name of Flipkart.

Vaibhav Jhaveri
Gopipura, Surat 395001, Gujarat
Email: jxxxxxxxxxv@gmail.com


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    • M.kumar on 16/06/2020 at 7:59 pm

    I had ordered an mobile amount was debated from account but order was not placed

    • ICF on 16/06/2020 at 8:41 pm

    @Kumar: Please submit a DETAILED complaint at https://www.indiaconsumerforum.org/?page_id=34

    • Jyotsna on 30/06/2020 at 4:49 pm

    I order earbuds but order not palced but money was debited from my bank account

    • Apoorva Godse on 24/07/2020 at 1:56 pm

    I had ordered Apple iPhone 11 pro cell phone on flipkartlivesale on 23 July 2020, of worth rs 1999/- the amount is been debited ( deducted) from my bank account through mode of Google pay but there is no confirmation message sent on my placed order or neither there is any follow up of my placed order I kindly request you to look upon my issue and refund my debited amount as soon as possible

    • Tanvi kapoor on 08/02/2021 at 7:48 pm

    Confirmation massage is not received… Money has been deducted through UPI payment

    • Dharmesh Katariya on 27/02/2021 at 3:26 pm

    I have ordered screw drivers set on filpkart on 27 feb 2021, of worth rs 438/- the amout debited (deducted )from my bank account trough mode of axis bank netbanking but there is no confirmation message sent on my placed order .Please refund my paymet as early as possible .

    • KHUSHHAL GUPTA on 08/06/2022 at 10:42 am

    i ordered asmart watch today the payment got deducted but the order didnt getplaced.. what to do?

    • Harshraj on 07/02/2024 at 8:39 pm

    i ordered a book on flip-kart and my money got deducted by my order didn’t get placed

    • Sachin on 23/02/2024 at 1:46 am

    It has been observed that they have frequent issues of payment failures and deducting money from customers accounts even though orders bot placed.

    My money got deducted while placing clip kart order but after paying it from phone UPI flipkart didn’t shown order confirmed.

    Total frustrations to customers.

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