Heavenvilla Ethnic not giving money back even after returning the product – India Consumer Forum

Heavenvilla Ethnic not giving money back even after returning the product

I have bought a lehenga from the below website. Paid 1750 rupees through online payment. The delivered product was completely different from what I have seen in their website, the quality was also very bad, the material looked so cheap. So I asked for refund. They didn’t respond for almost a week, then I messaged them like “you should not cheat your customers like this, i am gonna post what u have done to me in my insta page, I don’t want anyone else to get cheated like me”.. Then immediately they replied and asked sorry for late reply and all.. They convinced me that they will provide me a replacement if I send the product back and they could not give replacement. So I sent the product through post and messaged the tracking number to them.. That’s it.. Its been almost 1 month now, I have tried to contact them may times, but they r not responding.

Poomagal Boopathi
Puduppalayam, Namakkal 637408, Tamil Nadu
Email: pxxxxxxxxxxxi@gmail.com



5 comments

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    • kiran antil on 28/06/2019 at 9:24 pm

    Heavenvillaethnic staff have given pathetic dresses.Initially it was asked to them while ordering, they will take returns or not,they replied yes mam.We have got the worst of the worstiest quality.As soon as we opened our parcel ,we were shocked.we were calling yhem continuously,sent messages,they saw messages but did not replied..pls do something they took our2000 rupees and just cheated. They have went to their lowest level.we want justice .They set example that how people can be so baddddd.pls take strict action against them They are illegally snatching money

    • Sathya jo on 14/10/2019 at 4:39 pm

    About a langafor 1750 when I open that the material is not good immediately I am mail then they not responding for my mail please do something and get it ,s refund my money the product is very bad quality it is not good as per the visual what the updated in the app is very waste product

    • Lakshya khatri on 26/10/2019 at 7:07 pm

    I brought a lehanga from the heaven villa i didn’t recived the displayed product on the website

    I recived a cheap quality product

    I am very dissapointed by the heaven villa

    • ashu on 05/11/2019 at 4:57 pm

    i am not happy i ordered lahnga choli #4500 they are number not as kindly don’t send

    • ashi on 13/11/2019 at 5:35 pm

    i oreder a lahnga choli but still not recived also i reacvied i call from heavan villa they i said we sent a linkl and you paid 5 rupess for status so i opened a link and paid 5 rupess after few min i recived mag 8000 debit from my account they are froud 6204090233

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