Money not refunded after failed mobile recharge

I did a mobile recharge Worth 399 on 3 Dec 2019 using SBI bhim app transection timeout and money deducted from my account but recharge never done
I complained about the issue money refunded to my account on 3 January 2020
Issue was resolved
But on10 January money deducted from my account using Sam transection
And Neve refunded to my account
I filed hundred of complaints all ways but yet no money is not refunded
Please help me sir an refunded mu money

Bareilly 243003, Uttar Pradesh

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