No refund from Amazon for returned product - India Consumer Forum

No refund from Amazon for returned product

I have ordered a cooling pad from AMAZON.IN and is was not of proper size as mentioned in product details, so i returned the product on the address provided by the company, but still not got the refund money(Rs 1575) neither the shipment charges(Rs 500). I have attached the copy of “mail containing the address, order ID, and the return mail with images of product package and courier invoice” as proof of return. So please take serious action urgently.

DURGAPUR 713213, West Bengal

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