India Consumer Forum for online consumer complaints - Part 28

Complaint regarding unfair cancellation charges by IndiGo Airlines

I am writing to file a formal complaint against IndiGo Airlines for an unjust and unexplained deduction of ?35,000 from a flight booking refund, despite cancelling well in advance due to a serious national security concern. I had booked flight tickets to Srinagar in January 2025, with a total payment of ?43,000, intending to take …

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Regarding wrong vehicle and wrong charges by Ola cabs

I am writing to report an extremely serious case of fraud and deception that I experienced during my recent Ola ride on April 28, 2025, which has left me deeply disturbed, frustrated, and concerned about the safety and trustworthiness of using your platform. Ride Details: Date & Time: April 28, 2025, at 08:07 PM Usual …

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Complaint regarding non-delivery by IndiaMart seller Anchal entps

I am writing to bring to your attention a fraudulent transaction involving a seller listed on the IndiaMART platform. The seller operates under the name Anchal Enterprises. On 23rd March 2025, I placed an order for doormats and prayer mats and made payments totaling ?6700 through: ?3000 via Paytm ?3700 via PhonePe Despite full payment, …

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Complaint regarding non-delivery by vibecrafts

Complaint Against Vibecrafts – Paid ?2,258, No Delivery, No Response Value: Rs. 2258 I placed an order on Vibecrafts (website: https://www.vibecrafts.com) on 20th April and made full payment of ?2258. It has been over 10 days and I have not received the product. I have tried contacting their customer support multiple times through email, website …

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Creator account unfairly disabled by Meta, no service support

My creator account on Meta was suddenly disabled without proper notice or explanation. I submitted multiple appeals and raised my concern via official channels, including the grievance mechanism of Meta India. Despite following the correct process and submitting several complaints, my issue has been completely ignored. This has affected my professional work and caused undue …

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Forced Postpaid Conversion by Airtel and their Unjust Billing

I am writing to formally lodge a consumer complaint against Airtel regarding the forced conversion of my prepaid mobile number to postpaid without my consent, as well as the unjustified billing charges applied to my account. Despite repeated attempts to resolve the issue directly with Airtel, I have been met with unfair policies and unhelpful …

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Complaint regarding poor products from lime-lights.com

I ordered a dress set from a website (https[:]//lime-lights.com) that I found via an Instagram ad. The offer was Buy 1 Get 1 Free on Kurta Sets. The site showed premium quality images. I placed a Cash on Delivery order for ?1900. However, I received two completely different and very low-quality dresses worth barely ?100 …

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