PAN card not delivered by courier company – India Consumer Forum

PAN card not delivered by courier company

I didn’t receive my PAN card which was dispatched by NSDL via Velex Logistics Pvt Ltd with awb no. 23310092641 on 04/02/2020. I received a message on 06/02/2020 saying it could not be delivered because of incomplete address which is not possible as I everyday receive some or the other parcel and I stay in an apartment so there is no confusion of address as well.

The company is just fraud as they didn’t even try to contact me and I too can’t contact them as the number which is mentioned in the message while not delivering is 7xxxxxxxx2 which is always switched off.

Rohith Kumar Nigam
Bengaluru 560099, Karnataka
Email: rxxxxxxxxxx5@gmail.com



1 comment

    • NSDL e-Governance Infrastructure Limited on 04/03/2020 at 3:01 pm

    As per telephonic discussion with our representative, your grievance has been addressed. Thanks for approaching and interacting with NSDL e-Governance. For any further clarification you may write us at Customerservice@nsdl.co.in

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